Our thanks to the 2019 Presenting Sponsor

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Who We Are: Community Shelter Board was created in 1986, founded on the vision that no one should be homeless in our community, for even one night. Our mission is to lead a coordinated, community effort to make sure everyone has a place to call home. CSB is the collective impact organization driving the best outcomes for people facing homelessness in Columbus and Franklin County. CSB is considered a national model for organizing a community’s response to homelessness.

What We Do: Community Shelter Board brings

together 16 agencies across the community to work together as a cohesive system for change, driving:

  • Strategy – to prioritize and position innovative solutions in alignment with federal, state, and local agencies

  • Accountability – through data and compliance monitoring for all public funding from federal, state, and local levels, as well as private sector funding

  • Collaboration – within the homeless system, between other systems of care, and across the community

  • Resources – from federal, state, and local levels in both the public and private sectors


Why We're Important: Community Shelter Board brings together diverse organizations to work as a system, rather than as a fragmented set of resources. We use an outcome-based funding model that measures performance, monitors programs’ success, and assures the homeless system’s effectiveness as a whole. We combine innovative solutions and best practices with time-tested strategies to implement programs that quickly and stably house people in crisis. In short, CSB delivers optimization of the homeless system to make sure men, women, and families get into stable homes.


How We Impact the Community: CSB and its partner agencies offer life-changing programs that assure shelter, street outreach, and re-housing assistance for more than 5,400 single adults and 1,000 families each year, including 2,000 children. Over the last five years, our prevention programs have helped more than 2,500 households avoid homelessness, while more than 8,000 households were re-housed and stabilized. And we have housed more than 2,200 households that experienced long-term homelessness and disabilities in specialized, supportive housing – saving costs for jails, emergency room visits, and inpatient hospital stays. Ensuring safe and decent housing for residents helps move our entire community forward.

How You Can Help: Unlike knowing what it feels like to be hungry, or what it feels like to lose a loved one to cancer, most people don’t know what it feels like to worry about where they and their loved ones will sleep tonight. If you have a safe, stable home – you can help those who don’t. We need your help. Please make a financial investment or volunteer your time. Help make sure everyone has a place to call home.

Connect with Community Shelter Board

355 East Campus View Boulevard, Suite 250

Columbus, Ohio 43235



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Executive Director: Michelle Heritage

Email: mheritage@csb.org


Development Director: Melissa Garver

Email: mgarver@csb.org


Board Chair: Barbara H. Benham, Chief Public Affairs Officer, Huntington Bancshares Incorporated